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Returns & Refund

Returns & Refund

At Littlesafari & Co, we understand that when it comes to baby products, quality and safety matter the most. If you are not completely satisfied with your purchase, we are here to help make the return process simple and stress-free.

Return Eligibility

We offer a 30-day return policy from the date your order is delivered.

To qualify for a return:

• The item must be unused and in original condition
• The product must be returned with original packaging and tags
• A valid proof of purchase or order confirmation is required

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

• Used baby products
• Opened personal care or hygiene items
• Products damaged due to misuse
• Final sale or clearance items

These policies help ensure safety and quality for all families.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

📧 Email: kvcancino93@gmail.com

Please include:

• Your order number
Photos of the item and packaging
• A short description of the issue

After review, we will arrange a replacement or full refund if necessary.

Return Process

To start a return:

  1. Contact our support team via email

  2. Wait for return approval and instructions

  3. Ship the item back to the provided return address

Returns sent without prior authorization may not be accepted.

Refund Processing

Once your return is received and inspected:

• You will receive a refund confirmation email
• Refunds will be issued to the original payment method
• Processing typically takes 5–10 business days, depending on your bank

Shipping fees are non-refundable, unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

For security, we recommend using a trackable shipping service.

 

At Littlesafari & Co, our goal is to provide products families can trust — along with reliable customer care every step of the way